Refund Policy

At USELECTRONICA TECH, we strive to deliver exceptional IT services and solutions. This Refund Policy outlines the conditions under which refunds may be provided. By engaging our services, you agree to the terms detailed in this policy.

1. General Refund Policy

1. Service-based Nature:

   • Since we provide customized IT services tailored to individual client requirements, refunds are generally not applicable once the project has commenced or deliverables have been provided.

2. Eligibility for Refunds:
   Refunds will only be considered under the following conditions:

   • If the project has not yet commenced after payment.

   • If there is a delay in service delivery that exceeds the agreed timeline due to reasons solely attributable to USELECTRONICA TECH.

3. Non-Refundable Payments:

   • Payments made for consultations, feasibility studies, or initial analysis are non-refundable.

   • Any fees paid to third parties (e.g., hosting services, domain registration) on behalf of the client are non-refundable.

2. Refund Process

1. Request Submission:

   • To request a refund, clients must email info@uselectronicatech.online with the following details:

     • Client Name

     • Contact Information

     • Project/Service Details

     • Reason for Refund Request

2. Evaluation:

   • Each refund request will be reviewed and evaluated on a case-by-case basis.

   • The evaluation process may take up to 15 business days from the date of the refund request.

3. Decision and Processing:

   • If approved, refunds will be processed within 10 business days of approval.

   • Refunds will be issued using the same payment method used for the original transaction.

3. Exclusions

Refunds are not applicable under the following circumstances:

• Changes in client requirements after the project has started.

• Dissatisfaction with services after the agreed deliverables have been provided.

• Delays caused by the client, such as untimely communication, lack of approvals, or incomplete inputs.

• Cancellation of services for reasons not attributable to USELECTRONICA TECH.

4. Amendments to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Clients will be notified of significant changes via email or updates on our website.

5. Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

• Email: info@uselectronicatech.online

• Phone: +91 7610995555

By using our services, you acknowledge and agree to the terms of this Refund Policy.